MSU Extended University is partnering with Beck Seminars and The Brandt Group to bring you this seminar about creating and maintaining exceptional customer service at your organization. Participants discover that their job is not just a job, but is, in fact, a performance on 'How to be Their Best with their Customers and Co- Workers'. Participants will rate themselves to see how good they are at delivering Exceptional Customer Service. Internal Customer Service is also examined as participants realize how important their performance is to their co-workers as well as their customers. Participants are given the understanding and tools to change their attitude and mindset.