Join us for our February 19th Luncheon “Perfect Your Listening Skills” with Kerry O’Connell! We may consider “shut up and listen” to be the ultimate advice when we’re trying to get our point across, but listening isn’t about just shutting our mouths and opening our ears. Listening is a dynamic activity that includes mirroring, summarizing, reflecting, and yes, even silence. When you perfect your listening skills amazing things happen. Arguments quiet and productive, enlightening conversations happen. Win-win business negotiations end with a handshake. And the most important thing of all? You’ve offered another person the greatest gift—they feel understood, respected and will say so. Kerry will be presenting on what listening is and what it isn’t along with why listening is important in every aspect of our lives and teaching us different tactics to be better listeners.