U.S. Bank celebrates new customer experience with remodeled Bozeman branch

Bozeman, Montana – U.S. Bank is announcing the grand re-opening of its remodeled Bozeman branch, which is located at 104 E. Main St. in Bozeman in the historic First National Bank Building. The branch features a new look and feel along with award-winning design enhancements to improve the banking experience for customers.  

To celebrate the new branch, a grand opening celebration will be held on Thursday, June 13, from 1:00 p.m. to 3:00 p.m. with a ribbon-cutting ceremony starting at 2:00 p.m. During the event, U.S. Bank will donate $2,000 to Thrive, which provides mentoring, education, and support to children and families through signature programs designed in the community. 

“This new branch design emphasizes relationship-focused banking, and we are excited to bring that experience to the Bozeman community,” said Kevin Krohn, U.S. Bank Branch Banking Market Leader for Montana, Idaho, Utah and Wyoming. “This building has had a storied history in downtown Bozeman, and we’re excited to play a part in its future. This renovation will allow our bankers to focus on having deeper conversations with our customers about their financial goals, while highlighting digital tools that can streamline traditional branch transactions.” 

Inside the branch, customers will experience state-of-the-art and easy-to-navigate advancements. Bankers are available to help customers throughout different areas of the branch, including customer support stations that provide space for one-on-one conversations and replace the common teller lines. The branch also features engagement offices that provide a space for more in-depth conversations and a branch café with coffee and other beverages for customers. An in-lobby ATM is available for “one stop banking” where customers can make deposits, get cash with their choice of denominations, pay accounts online and more, and has walk-up and drive-up ATMs. Customers also have access to specialists in business and commercial banking, wealth management, and mortgage services. 

One of the signature features of the branch is a community room available for use by customers, including nonprofit and small business customers, to hold gatherings and meetings. The space can be booked after branch hours and is equipped with a kitchenette and restroom for added convenience. 

U.S. Bank customers can also take advantage of innovative digital products and services, such as U.S. Bank’s award-winning mobile app and online banking. These platforms feature new personalized insights to make managing money easier, the U.S. Bank Smart Assistant to make getting what you need a few words away, cobrowse with live video to see the banker you are speaking with, and more. The branch’s Digital Discovery area serves as a demonstration space for customers on the use of online and mobile technologies. 

About U.S. Bank
U.S. Bancorp, with more than 70,000 employees and $684 billion in assets as of March 31, 2024, is the parent company of U.S. Bank National Association. Headquartered in Minneapolis, the company serves millions of customers locally, nationally and globally through a diversified mix of businesses including consumer banking, business banking, commercial banking, institutional banking, payments and wealth management. U.S. Bancorp has been recognized for its approach to digital innovation, community partnerships and customer service, including being named one of the 2024 World’s Most Ethical Companies and Fortune’s most admired superregional bank. Learn more at usbank.com/about.